Shipping Policy
Shipping Policy
We ship through registered courier companies for orders within India and through DHL Express/Aramex for international orders.
Kattar Fashion Studio is a make-to-order brand, which means that only after an order is confirmed online it goes into production. International orders are usually delivered within 9-11 business days* and domestic orders also within 7-8 business days. We will send you an email with delivery date after the orders are placed.
Please note that Sundays and Public Holidays are not set as working days for standard deliveries.
SHIPPING CHARGES
We provide Free Shipping Worldwide.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx, Aramex etc.) at the time of your order delivery after you receive an invoice by the shipping agent.
SHIPPING OF PRODUCTS
All orders are processed from our own warehouse/workshop in Delhi, India. Orders will be delivered to the shipping address mentioned at checkout.
TRACKING PACKAGE
Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.
Non-Availability on Delivery our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
MODES OF PAYMENT
For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks. For all international transactions, we accept major Credit and Debit Cards (including Mastercard, Visa & American Express) and also provide the option to pay using Razorpay.
